PASS provides you with application status and detailed assignment information. When in PASS, click on the "Other Services" tab, then click on the "Reprint Application/View Assignment Info" link. You will then be directed to the Inquiry/Reprint Search Facility page to search for the status of the application. The assignment details reflect the following:

Log into PASS with your user credential, click on the "Create a Policy Change Request" link located under the "Endorsement" tab. You will be directed to the Inquiry/Reprint Search Facility page, where you can search for the application to create the endorsement. Once you receive your search results, select the action from the Choose Action menu and follow the prompts.

No, all applications and endorsements MUST be uploaded through PASS or EASi. For detailed instructions on the process, please refer to the Electronic Payment and Paperless Application Submission guide located under the Producer Forms Library.

An electronically produced barcoded FS75 temporary ID card may only be generated in accordance with Sec.11. F.4. All other changes must be submitted using the Policy Change Request (Endorsement).

You may retract the online application within 2 business days of the PASS/EASi transmission providing that the ID card generated with the application was not used for registration. Once an application is retracted, the application cannot be retrieved.
To retract an application, select "Retract a Submitted Application" located under applicable tab, private or commercial.
Once the application is retracted, you must retrieve all ID card (s) associated with your retraction request and complete the Flat Cancellation Request form. This form confirms you have informed the applicant that all copies of the ID card (s) must be returned, and the ID card (s) cannot be used to obtain registration.
Please note: Retracting an application for which an IAP (Ineligible Applicant program) override was in effect does not retract the IAP override. The producer is responsible to submit the prior earned premium to the carrier.

Please refer to the Policy Change Request user guide for complete instructions on the process. The user guide can be found in Producer Forms Library under the Other Services tab.

By clicking on "Restore Pended Application" or "Restore an Endorsement" under the applicable processing option tab in PASS. However, you must remember if you restore an application or endorsement for viewing or editing, you must either submit or save it again for later submission. Failure to do this will result in losing the pended application or endorsement.

Log into PASS, go to the Other Services tab and click on the "Reprint Application/View Assignment Info" link. You will then be directed to the Inquiry Search Page. On the search page, use one of the search options to conduct your search. Once you receive your search results, select "View Details" from the Choos Action Drop menu nest to the applicant's name.
Please note: if searching for a previously submitted Policy Change Request, Policy Cancellation or Proof of Payment, remove the check from application and check endorsements.

Please refer to the ICCS user guide for complete instruction to download the program.

There are a few workable solutions:

After logging in to PASS, select "Edit Profile" located under Account Information, then select "Password" at the top middle of the page and follow the instructions.

To change your password, enter your username then select "Forgot Password". When prompted, enter the answer to your pre-selected security question, then select recover. A temporary password will be emailed to the email address you established in PASS. You must follow the instructions as it appears in the email. When changing your password, do not use any variation of a previously used password.
Please note: the current password is the temporary password that was emailed, delete the prefilled information and type in the temporary password again.

To rate a commercial application, you must contact one of the vendors authorized to provide rate quotes for the NYAIP.
Producers can contact one of the listed authorized vendors for details and pricing:

If the original application was processed under a different type of license (BR or PC) you must first process an electronic Authorization to Change the Broker of Record, which will allow you to process other policy changes.
Please note: The Operator Driver's license is required for Private Passenger and the Operator's license and FEIN is required for commercial applications.

To process changes for which you are not the original broker of record you must first process an electronic Authorization to Change the Broker of Record, which will allow you to process other changes.
Please note: The Operator Driver's license is required for Private Passenger and the Operator's license and FEIN is required for commercial applications.

By accessing the Inquiry Reprint Facility located under "Service Available". You must then utilize one of the search criteria provided which will allow you to reprint your selection. However, be advised that applications or endorsements bound more than 45 days cannot be reprinted.

Yes, there is a convenience fee of $13.15 for private passenger application/endorsement submissions, and $137.50 for all commercial type application/endorsement submissions.
Please note: The fee is subject to change by the vendor, ACI Payments, Inc.

No, electronic payment is not available for applications that has not been assigned. If a payment is required, you must use a check for the payment and mail to the carrier once the application is assigned.

No, deposits are not transferable, a new deposit is required.

We do not recommend that an endorsement be submitted. The application should be retracted and resubmitted, providing the ID card was not used for registration.

No, a new agreement with quote ID must be used.

No, deposits are not transferable, a new deposit is required.

DMV regulations determine that collective name fields (such as registrant name) on the temporary ID cards must be limited to 20 characters, including any spaces between name fields. Producers must abbreviate any names, which exceed the 20-character limit.

Vehicles that fall into one or more of the following categories cannot be properly validated:

• Vehicles with a model year prior to 1966
• Farm Equipment
• Trailers
• Transit Buses
• Kit Cars
• Grey Market Vehicles (Private Imports)
• Low volume, high priced vehicles
• NYSDMV- Issued VINs (and other state-issued VINs)

When contacting us, please provide your producer license number and a contact name and telephone number so that we can call you back with a problem resolution. If you are reporting an error message, please provide the date and time you received this message, and the actions you had taken on the system just before the error occurred.